An Examination of the Relationship between Perceived Toxic Leadership and Employee Turnover in the Retail Sector in the UAE

Resumo original em inglês

O que aconteceu

Toxic leadership or showcasing leadership skills, which are destructive to team spirit and individuals in the workplace, have been noted to significantly influence employee turnover. The purpose of the SLR (systematic literature review) is to investigate the impact of perceived toxic leadership on employee turnover, with the primary focus on the retail industry in the United Arab Emirates (UAE). Fifty journal articles were identified from a systematic analysis of the Science Direct database from 2018 to 2023 and have been included here to investigate toxic leadership, its influence on job satisfaction, organizational commitment, along with strategies that can be adopted to mitigate toxic leadership. This study finds that toxic leadership has a significant impact on turnover intention and organizational commitment of the employees. It affects both the mental and physical well-being of the employees, which leads to poor employee performance. Toxic leadership also negatively impacts the employer brand image and sustainability of the brand. The study outlines that to minimize the negative influence of toxic leadership, companies should provide sufficient consideration for the interests and goals of employees while also fostering emotional intelligence and ensuring that workers feel appreciated and an essential component of the company.

Resumo publicado sob licença CC BY. A tradução para o português ainda não chegou a este estudo.